2022 Fall Conference Hotel Information

The resort offers a 80,000-sq. ft. indoor water park, and dry-land adventures for the entire family. We feature kid-friendly activities, cabanas, a range of dining options, an adult-friendly wine down service, and more all under one roof. Book now and go for the moment today.

  • Check-In
    Check-in time begins at 4 p.m. or as rooms become available. However, you are welcome to play in the water park as early as 1 p.m. In the event that your room is not ready, we recommend that you pack a smaller bag with bathing suits and swim gear and leave the rest of your luggage locked in your car. Stop by the front desk to let us know you’re here and pick up your water park wrist bands. There are lockers, showers, and changing areas available for your use in the water park. We require guest checking in to be at least 21 years of age. A valid, Government Issued Photo ID is required upon check-in along with credit card for incidental charges. Your card will be authorized for a daily amount on your reservation if you would like to allow charging on your reservation.

    Mobile check-in is available to guests who have guaranteed their reservation with a credit card and have a deposit on file (with the exception of third party reservations and/or billing). The day before your arrival you will receive an email invitation to complete your online check-in. Our team will have prepared your room wristbands and arrival package.

  • Check-Out
     Check-out time is 11 a.m. As our guest, please feel free to enjoy the water park facilities until closing. We recommend packing a smaller bag with bathing suits and a change of clothes and leave the rest of your luggage locked in your car. If a late checkout is desired we offer a 2:00 p.m. check-out for an additional fee. Please check with the front desk about pricing and availability.
  • Cancellation Policy
     Please view our terms and conditions for detailed information on our cancellation policy. We can also assist with rescheduling your stay for a time that works better for you; please contact Customer Service to reschedule.
  • RFID Wristbands
    Great Wolf Lodge water park wristbands are RFID (Radio Frequency Identification Device). This means you don’t have to carry cash or room keys! You can use your wristband to open your suite door and you have the option of setting your wristband up for purchases throughout the lodge. There may be fees associated with the replacement of RFID wristbands. 
  • Tax Exemption
    In order to be tax exempt the reservation(s) must be made in the name of the individual who is tax exempt and paid with the organization’s credit card or checking account (check must be received 30 days in advance of arrival). The individual must also fill out a tax-exempt form from Great Wolf Lodge’s accounting department and provide appropriate documentation. For additional information please contact the accounting department directly at 817.488.6510
  • Debit & Credit Cards
    For prepaid cards, we recommend that you have at least 20% over your payment due in order for our systems to read the cards. Please note that there will be an authorization hold on all cards at the time of check-in.

    Debit cards are strongly discouraged. The use of a debit card at the time of check-in will initiate an immediate deduction from your bank account for the remaining balance of room and tax for your stay. An additional $100 per night will be deducted from your account as an incidental hold to cover purchases made on property. Upon check-out any unused funds will be credited back to your account. Based upon the business rules of your bank this may take up to 72 hours or longer to be processed. Great Wolf Lodge is not responsible for overdrafts or fees associated with your debit card.

    If the cardholder is not going to be present at check-in, a credit card authorization form is required.

    Sign the Credit Card Authorization Form

  • Pet Policy
    For the health and comfort of all of our guests, we do not allow any pets into the lodge. If you would like information on a full service kennel in the Grapevine area, select the link below. Service animals as defined by the ADA are allowed in all areas of the resort. For the health and safety of our guests, service animals are not allowed in the pools and attractions of the water park.
  • Amenities
    Included in your stay at Great Wolf Lodge:

    Comfortable space to rest, relax & recharge – Unlimited splashes in the indoor water park – Spacious suites for your whole pack – Sanitary spaces with CleanPLUS Experience – Life jackets & towels in the water park – Free, fast WiFi throughout the lodge – Family friendly fun with the lineup of daily events – Parking – Microwave – Mini-fridge – Coffee Maker – Hairdryer – Iron & Ironing Board


Download Printable Map